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Frequently Asked Questions about Remote Services Support
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Users and Security Codes
How do I change the Master User (System Administrator) code?
Last Updated: 375d
YOU MUST BE LOGGED IN AS THE MASTER USER (SYSTEM ADMINISTRATOR) TO DO THIS.
Depending on the type of control panel in your system, you may have a 4-digit or 6-digit user code.
On the website:
Log into your account as the Master User (in some systems, the Master User is known as the System Administrator)
On the left side of the screen, click
My Profile
On the next screen, take note of the
Access
area, seen below:
Note that the
SAVE
button doesn't become available until you've selected one of the "
Apply code to...
" options.
Click
SAVE
. The system requests confirmation:
Click
YES
. The system displays a confirmation message:
Click
OK
. The system confirms that your changes are saved and being synced:
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