Yes.

The remote services app on your device must be set to Prompt for user code (see below).

On the iOS app:

  • Press Disarm, Arm Away or Arm Stay as appropriate to your situation.
  • When the app prompts for a user code, enter the Duress code. 
  • Press Done

On the Android app:

  • Press DisarmArm Away or Arm Stay as appropriate to your situation. 
  • When the app prompts for a user code, enter the Duress code. 

Setting the iOS app to prompt for a user code

  • Touch More
  • Open My Profile
  • Slide the Prompt for user code switch to On
  • You may be required to enter your user code after changing this setting
  • Don't forget to SAVE the change you've made

Setting the Android app to prompt for a user code

  • Touch the menu
  • Select Settings
  • Select Security
  • Slide the Prompt for user code switch to On
  • You may be required to enter your user code after changing this setting
  • Don't forget to SAVE the change you've made