Please note that the term "Events" may appear in place of "Activity", depending on the version of Remote Services you're using.

The option to delete clips and snapshots manually is no longer available.
Video clips and snapshots associated with system Events stay on your account for a period set by the storage option in your Remote Service agreement.
  • After 7 daysor 30 days, video and still files are automatically deleted.
  • All other Event history information is retained for 90 days before automatic deletion.

To save Video and snapshot files to your PC or mobile device:

Use the button.
  • On mobile, you may have to grant access to Photos the first time you initiate a download.
  • On a PC, you will have to select a location where the files are saved.
Video/still files from these cameras are saved by the Remote Service for 7 days, even if your previous storage plan was 30 days:

Video/still files from these cameras are saved by the Remote Service for 7 or 30 days, depending on the storage plan you have selected: