On the website

  • Click on the left side of the screen
  • The Cameras page opens, showing your installed cameras at the top of the page and the most recent camera events listed below.

Each camera's card shows these features:

  • The  icon; see below for the settings it opens
  • A signal strength indicator . Open Settings and see Camera Information to check the device's signal strength.
  • The Privacy  switch: With this switch On, recordings will not be triggered by motion or sound detection, nor can video recording and stills be triggered manually.
  • Click to start recording a 30-second video clip
Select the camera whose settings you want to change and click the   icon
 

On the left side of the page

Each section can be expanded or hidden by clicking or .
  • Name: Name or rename the camera, observing the text rules on the page.
  • Camera info: Everything you need to know, including the camera's IP address and signal strength of the camera's connection to your Wi-Fi router.
  • Refresh: Click here for the latest reading on the camera's Wi-Fi signal strength.
  • Delete Camera button: There are various reasons to delete a camera from your system. (You may need to delete one before resetting or reinstalling it.) The Remote Service will ask for confirmation before executing this action.

On the right side of the page

Event Detection Areas

Each camera's view can be divided into regions; each region has a separate adjustment for motion sensitivity. Movement detected in any area can act as a trigger for recording a clip and/or notifications.
 
Note that some cameras offer 2 detection areas and some offer 4 detection areas. Each area is identified on the camera's preview image with a different color (red, orange, green or blue). Their individual controls are designated by matching color icons.
 
Each Detection Area offers these controls; as above, you can expand or hide them by clicking or .
  • Enable or disable each detection area with its
  • Choose Low, Medium  or High  sensitivity

Other Features

  • Pre-capture Length: A certain amount of the camera's feed is always held in memory, whether a recording is in progress or not. Therefore, video clips can be set to include a user-settable amount of time prior to the moment when a recording is triggered by movement (or sound) or started manually. Please note that this "pre-capture" period counts toward the clip's maximum length of 30 seconds.
  • Microphone: Click the switch to enable or disable your camera's microphone. Being able to turn the mic on and off can be a useful option if you have privacy concerns or if you're getting too many notifications.
  • LED: If you want to your camera to be as unobtrusive as possible, click this switch to keep the camera's green LED turned off at all times.
  • Sound Detection: Choose Low, Medium or High sensitivity to nearby sounds. Sound detection can play an important role in triggering automatic video recordings and/or notifications. Each option displays examples of the sounds detected at that setting.
  • Night Vision: You can manually control the red LEDs that help the camera see in low-light conditions or leave it up to the camera with the Automatic setting.
  • Video Quality: Choose High or Low quality or use the Automatic setting.
As ever, don't forget to  SAVE  your settings.
 

On the iOS app

All of the settings and information described above are available, but arranged somewhat differently.

  • If your Remote Service account has more than one Location: Before you do anything else, use the dropdown at the top of the Home screen to select the premises where the camera is located.
  • Touch Cameras  at the bottom of the screen and then the icon for the camera you want to work with.
  • Open a full-screen look at a camera's live feed by tapping its thumbnail image (marked in red below)
  • Touch Camera Information  >  to access information like signal strength and firmware updates on a separate screen.
  • Touch Motion Detectionto enable and set up Event Detection areas.
Tap SAVE  or DONE  to save your settings.

On the Android app

All of the settings and information described above are available, but arranged somewhat differently.

  • If your Remote Service account has more than one Location: Before you do anything else, use the dropdown at the top of the Home screen to select the premises where the camera is located.
  • Touch CAMERAS  near the top of the screen; remember that you may have to swipe the menu items left or right for the CAMERAS item.
  • Touch the icon for the camera you want to work with.
  • Open a full-screen look at a camera's live feed by tapping its thumbnail image
  • Touch Information >  to access information like signal strength and firmware updates.
  • Touch Motion Detection  to enable and set up Event Detection areas.
Tap  SAVEor DONE  to save your settings.