How do I use Biometric security on my Android device?
Last Updated: 153d
In these FAQs, the terms biometric identification and biometric security mean your phone or tablet's method for unlocking the device using your fingerprint or facial image instead of a password or PIN.
The Total Connect app offers the option of using the same biometric identification for log-in. You can continue logging in to the app with a password if you prefer.
Biometric security options appear only on devices with the required hardware and software.
Configuring biometric security on your device and enabling the Total Connect app to use biometric security are two different things.
- For initial setup of biometric security on the device itself, refer to the Help resources available from the device manufacturer or your cellular carrier.
These instructions assume that a face or fingerprint is already set up to unlock your device in the device's Settings.
To enable biometric security in the Total Connect app, take these steps:
Launch the app and log in.
, then Security
The Security screen will ask Use biometric sign-in?
Move the slide switch
to the right so it shows blue
The app will ask you to select the face scan or fingerprint you previously set up for unlocking your device.
Next, the app requests confirmation that you want to use this identification method with Total Connect.
Touch the Confirm button and login continues.