Nearly everything that happens in your system is recorded in the Activity Log or the Admin Log. These entries are referred to as events. The logs offer a variety of sorting and filtering options.
Please note that the terms Activity and Events are used interchangeably in these FAQs.
The Activity Log includes:
- Arms/Disarms
- Routine sensor occurrences like Open and Close events are logged if they are set to initiate Notifications (see the FAQ What are Notifications? How do I create them and manage them? for more information)
- Trouble and Fault conditions in door/window sensors, motion sensors or other hardware components (low batteries, tampering)
- Changes to automation devices.
- Video and still image recordings triggered by your system's sensors. Typically, these recordings and images can be viewed/played directly from the Activity list.
- Includes recordings triggered by motion and sound detection in the cameras themselves
- Includes still photos of the person at the control panel taken when the system is Disarmed using the panel itself (on selected panels only)
- Information being updated and matched between your system and the Remote Service (Sync Panel Data and User sync operations).
The Admin Log includes:
- Log-ins and log-outs
- System access being granted to your dealer/security professional. (The dealer actually signing into your system is logged only if that sign-in is set to generate a Notification. See the FAQ How do I set up a Notification? for more information.)
- Creation of new users
- Any changes to users’ information, including password updates
To access logs:
- By default, all events are initially listed:
- All: Every event in every category. (Select this option to clear all filters from the items displayed.)
- Security System: Arming/Disarming events and panel programming activity.
- Devices includes:
- On/Off for lights and other switches
- Lock/Unlock for connected locks
- Changes to thermostat settings
- Open/Close for connected garage doors
- Video Doorbell: Motion detection events and triggered recordings from compatible video doorbells.
- Synchronization Events: Time and date of Sync Panel Data and User sync operations, when data is updated and reconciled between your system panel and the Remote Service servers.
- Filter by Date/Time: Set a date range with the Start Date and End Date controls and click APPLY.
- Other Activity, All includes:
- Log-ins and log-outs
- System access being granted to your dealer/security professional
- Creation of new users
- Any changes to users’ information, including password updates
You can also choose:
- Other Activity, Login/Logout only