Geofence Arming Reminders use your phone’s location services. For any of Total Connect’s location-based features to work, the app must have full-time access to those location services.

The phone settings described below are based on Apple’s iOS 13.3 operating system, current at the time of this writing, Spring 2020.

On the Total Connect app:

1. Touch (More) and select Settings, then Notifications
2. Turn on Push Notifications
3. Touch Back (at upper left) a couple of times to return to the Home screen.

(Hint: Don't just tap that spot on your screen repeatedly without paying attention. When you reach the Home screen, that Back button is replaced by Sign Out and you don't want to hit that unintentionally.)


In your phone's settings:

  • Open your phone’s Settings
  • Scroll down to Privacy and open those settings
  • Open Location Services and tap the on the right.
  • Make sure the green switch is turned ON
  • Scroll down and find TC 2.0; if it’s already set to Always no further changes are needed.
  • If the setting is anything other than Always, tap to open the setting and change it to Always: