Geofence Arming Reminders use your phone’s location services. For any of Total Connect’s location-based features to work, the app must have full-time access to those location services.
On the Total Connect app
- Touch
to open the main menu, then 
Settings and then 
Geofence - If your account has more than one Location, select the one where you're making the setting (if you change your mind or if you're setting more than one, press < at the top to switch Locations)
- Make sure Geofence arming reminders are turned On
- If you find this switch turned On already, touch Edit Geofence to make sure the location is set correctly
- On the map, the selected location appears, circled by the Geofence's default radius
- Enter the address in the field at the top of the screen or touch
to set your current location - With the Location selected, touch and drag the blue dot to set the radius of the geofence
- Touch SAVE at the bottom of the screen
- Touch OK
In your phone's settings
Note: The Android operating system can differ with the manufacturer of the device, so you may need to look around for these settings.
- Open your device’s Settings (the icon should look something like this
). - Find the Location settings. On some devices, this is found under Connections, on others it may be under Personal.
- Make sure Location is turned On
- Set the Locating method to High accuracy; this uses GPS and Wi-Fi to calculate the location of your device
- Specifically, you do not want options like "Battery Saving" or "Tablet Only"
- If your device offers additional settings like Improve Accuracy, we do not recommend fooling around with options such as Wi-Fi scanning and Bluetooth scanning
- The Location settings page may also offer shortcuts to the most recent apps that used Location services (see the part of the screen labeled RECENT LOCATION REQUESTS, circled above right).
- If you see such a shortcut labeled TC 2.0, select it.
- If there isn't a shortcut to the Total Connect app on the Locations page, return to the Settings menu and select Apps (the icon should look like one of these:
or 
).
- Find the Total Connect app and select it.
- On the app’s main screen, touch Permissions.
- On the Permissions screen, make sure Location is enabled.
(On some devices, you may be able to see a detailed view of app permissions by touching the
icon, seen at upper right in the illustration above.) - Return to the Settings main menu and open Battery settings. (On some devices, this may be under Device Maintenance.)
- Under Power saving mode, select OFF.