Your system will not arm if a sensor has a Fault or Trouble condition unless that sensor is Bypassed.  

This FAQ applies to sensors that you might want to leave open (like upstairs windows) and to sensors with serious problems.

Notes

  • A Bypassed sensor will not prevent the system from being armed.
  • Faults include doors and windows that are simply Open.
  • Trouble  conditions include low batteries, communication problems and sensors that have been tampered with.  
  • This FAQ addresses both the iOS and Android apps.

To Bypass a sensor on iOS

  • If nothing happens when you try to Arm your system, press the Sensors button on the Security screen
  • A list appears, showing any sensors that have Fault (Open) or Trouble conditions:
                
Your system’s list will probably display more sensors than shown in this example.
The list will also include entries like Temperature, Local Alarm and Fire, which cannot be bypassed.
  • Touch the of the sensor you want to bypass (touch Check All to select all sensors with Fault or Trouble conditions)
  • Touch BYPASS at the bottom of the screen
  • The Security screen returns:
                
  • Select an arming option to go ahead with sensor(s) Bypassed

To Bypass a sensor on Android

  • If nothing happens when you try to Arm your system, touch at top left
  • Select Sensors
  • A list appears, showing any sensors that have Fault (Open) or Trouble conditions:
  • Touch the of the sensor you want to bypass (touch the at the top to select all sensors with Fault or Trouble conditions)
  • Touch BYPASS at the bottom of the screen (its text is grey until one or more sensors are selected)
  • The Security screen returns:
  • Select an arming option to go ahead with sensor(s) Bypassed

IMPORTANT:

  • Don't ignore sensors with Trouble conditions! Low batteries should be replaced and communication problems should be resolved at your earliest opportunity. Tamper conditions should be investigated and fixed immediately.
  • When the system is Disarmed, Bypassed zones are automatically cleared (un-bypassed).
  • Fire and Carbon Monoxide (CO) sensors cannot be bypassed
  • Entries on the sensor list with labels such Temperature, Local Alarm and Police are "virtual zones" representing other functions and cannot be bypassed.