Nearly everything that happens in your system is recorded in the Activity Log or the Admin Log. These entries are referred to as Events.

Please note that the terms Events and Activity are used interchangeably in these FAQs.


The Activity Log includes:
  • Arms/Disarms
  • Routine sensor occurrences like Open and Close events are logged if they are set to initiate Notifications (see the FAQ What are Notifications? How do I create them and manage them? for more information)
  • Trouble and Fault conditions in door/window sensors, motion sensors or other hardware components (low batteries, tampering)
  • Changes to automation devices.
  • Video recordings and snapshots triggered by your system's sensors. Typically, these recordings and images can be viewed/played directly from the Activity list.
    • Includes recordings triggered by motion and sound detection in the cameras themselves
    • Includes snapshots of the person at the control panel taken when the system is Disarmed using the panel itself (on selected panels only)
  • Information being updated and matched between your system and the Remote Service (Sync Panel Data and User sync operations).
The Admin Log includes:
  • Log-ins and log-outs
  • System access being granted to your dealer/security professional
  • Creation of new users
  • Any changes to users’ information, including password updates

    See the FAQ What's in the Activity (or Events) log on the website? (And can I sort or filter it?) or What's in the Activity (or Events) log on the app? (And can I sort or filter it?) for more about accessing, searching and exporting these records.