ProSeries security system panels can report a failure of sensor supervision to your Remote Services account. These alerts will appear on the mobile apps and the website view of your system.

Sensor supervision refers to the way your system panel periodically checks its connection to each sensor on the premises. This feature can generate notifications that prompt you to deal with sensor communication problems and help ensure consistent protection.
A failure of sensor supervision can result from faults in the sensor itself or the system panel, or an obstruction of the signal between the sensor and the panel.

If a sensor supervision failure notification occurs, contact your security professional.

For more information, see the FAQ What are Notifications? How do I create them and manage them?