Scroll down for videos about the settings on your Video Doorbell

On the iOS app

• If your Remote Service account has more than one Location, use the dropdown at the top of the Home screen (seen above) to select the premises where the doorbell is located.
• Touch Cameras at the bottom of the screen, then touch the     button to the right of the doorbell's preview image .

• Touch Settings

• Touch General  >  at the bottom of the screen to access information like signal strength and firmware updates.

• 

  • Touch Detection and then Detection Areas to enable and set up Event Detection areas.
    Scroll down for a complete explanation of Event Detection Areas.Touch Sound Detection to adjust the threshold at which nearby sounds trigger a clip recording. 
  Tap SAVE  or DONE  to save your settings.

On the Android app

• If your Remote Service account has more than one Location, use the dropdown at the top of the Home screen to select the premises where the doorbell is located.
• Touch the CAMERAS  text button near the top of the screen; remember that you may have to swipe the menu left or right for the CAMERAS text button.
• Then touch the   button to the right of the doorbell's preview image .

• Touch Settings

• Touch General  >  at the bottom of the screen to access information like signal strength and firmware updates.

• Touch Detection and then Detection Areas to enable and set up Event Detection areas. 
  Scroll down for a complete explanation of Event Detection Areas. 
  • Touch Sound Detection to adjust the threshold at which nearby sounds trigger a clip recording. 

On the website

• Click CAMERAS on the left side of the screen
• Your account's installed doorbells and cameras are displayed with their most recent associated events listed below.

Each device's card shows these features:

• The  icon; see below for the settings it opens
• A signal strength indicator  .  Open Settings to see check the device's signal strength and see other information.
  • Some devices display a   text button.  Click to start recording a 30-second video clip.

On the left side of the page

As seen above, each section can be expanded or hidden by clicking  or .

• Name: Name or rename the device, observing the text rules on the page.
• Doorbell Information: Everything you need to know, including the camera's IP address and signal strength of the camera's connection to your Wi-Fi router.
• Refresh: Click here for the latest reading on the camera's Wi-Fi signal strength.
• The Delete button: There are various reasons to delete the device from your system. (You may need to delete one before resetting or reinstalling it.) See the FAQ How do I delete my VX1 Video Doorbell? (And why would I want to do that?) for more information.

On the right side of the page

Event Detection Areas

Each Detection Area offers these controls; as above, you can expand or hide them by clicking or .

• Enable or disable each detection area with its
• Choose Low, Medium  or High  sensitivity

Other Features

• Pre-capture Length: A certain amount of the camera's feed is always held in memory, whether a recording is in progress or not. Therefore, video clips can be set to include a user-settable amount of time prior to the moment when a recording is triggered by movement (or sound) or started manually. Please note that this "pre-capture" period counts toward the clip's maximum length of 30 seconds.
• Microphone: Click the switch to enable or disable your camera's microphone. Being able to turn the mic on and off can be a useful option if you have privacy concerns or if you're getting too many notifications.
• LED: If you want to your camera to be as unobtrusive as possible, click this switch to keep the camera's green LED turned off at all times.
• Sound Detection: Choose Low, Medium or High sensitivity to nearby sounds. Sound detection can play an important role in triggering automatic video recordings and/or notifications. Each option displays examples of the sounds detected at that setting.
• Night Vision: You can manually control the red LEDs that help the camera see in low-light conditions or leave it up to the camera with the Automatic setting.
• Video Quality: Choose High or Low quality or use the Automatic setting.