Please note that the availability of the virtual Keypad varies with the type of control panel running your system. Systems based on certain control panels don't offer an onscreen keypad of this type.
To access the virtual Keypad:
On the Website:
Click the Keypad text button near the upper left corner of the screen.
iOS and Android apps:
Touch the Keypad icon near the upper right corner of the screen.
On the Android app, you can also access the virtual keypad from the menu. Touch the menu button at upper left and then select Keypad.