What are Notifications?
Notifications keep you informed of events in your system. In this context, event means a change in the condition...
How do I set up Notifications on the website?
On the website, access Notifications on the left side of the screen.When you click on Notifications, the selection expands to display your o...
How do I set up Notifications on the iOS app?
At the bottom of the screen, touch Touch SettingsTouch NotificationsAt the top of the next page, choose to enable Email/SMS Notifications o...
How do I set up Notifications on the Android app?
Touch the menu in the upper left corner of the screen.Touch Settings Touch Notifications On the Notifications screen, make sure...
What's the difference between Email Notifications and Push Notifications?
Email Notifications and Push Notifications alert you to events of your choosing that occur in your security system. The two types of notific...
How do I manage email addresses for Notifications?
These instructions apply to email notifications only. Push Notifications that appear on your mobile device must be enabled in the Remot...
How do I enable or disable Push Notifications on the mobile apps?
Push Notifications for mobile devices can only be enabled in the apps on the devices themselves. On the iOS app:Touch More at the bottom of...
How can I set up Desktop Notifications?
You can configure your computer's browser to display desktop notifications from Remote Services for timely awareness of events in your syste...
What can I do in the Notifications List?
To access this list, go to Settings > Notification.The Notifications list displays all of the notifications set up for the system a...
What are Notification Groups?
To access Groups, go to Settings > Notifications.A notification group is a collection of email recipients who will be notified of selecte...
What are Notification Schedules?
You can arrange for some types of notifications to be sent only at desired times. After you take the initial steps in creating a new no...
What are Service Levels when it comes to Sensor Events?
Your Remote Service offers three levels of service for notifications of sensor events, shown on the Sensor Events page: Basic - No...
How Do I Get Sensor Activities Notifications from My Motion Sensors?
When notifications from the Sensor Activities screen are enabled for a given sensor, every activity detected by that device will appear in t...
- What's New in Remote Services/Total Connect?
- Known Issues and Workarounds
- Navigating the Apps
- Access to Features and User Profiles
- Activity and Events
- Alarms and Arming
- Communication and Connections
- Devices and Automation
- Geofence-related features
- Keypads: On-screen (Virtual) Keypads
- Log-in Security and Password/User Name Recovery
- Scenes; the basics
- Scenes: Creating and Managing
- Sensors and Zones
- SYNC (Panel Sync, User Sync and Refresh Status)
- Users and Security Codes
- Video Doorbells
- Voice Control (including Amazon Alexa and Google Assistant)