What does "Activity" mean? What is an Event?

Nearly everything that happens in your system is recorded in the Activity Log or the Admin Log. These entries are referred to as Events. Ple...

What's in the Activity log on the website? (And can I sort or filter it?)

Nearly everything that happens in your system is recorded in the Activity Log or the Admin Log. These entries are referred to as events. The...

What's in the Activity log on the app? (And can I sort or filter it?)

Nearly everything that happens in your system is recorded in the Activity Log or the Admin Log. These entries are referred to as events. The...

How can I set up email and SMS/Text notifications of security system Events?

Please note that the term "Events" may appear in place of "Activity", depending on the version of Remote Services you're using.These instruc...

Is there a quick way to see the most recent activity on my system?

Please note that the term "Events" may appear in place of "Activity", depending on the version of Remote Services you're using. The Security...

What's up with the stars in the Activity (or Events) log?

Please note that the term "Events" may appear in place of "Activity", depending on the version of Remote Services you're using. Entries in t...

How can I mark an Event as a Favorite?

Please note that the term "Events" may appear in place of "Activity", depending on the version of Remote Services you're using.Entries in th...

How can I narrow down (filter) the Activity displayed? (On the website)

You can filter the activity displayed to see only the types of events you’re interested in. For instance, you can choose to list only e...

How can I narrow down (filter) the events displayed? (iOS)

Please note that the term "Events" may appear in place of "Activity", depending on the version of Remote Services you're using. You can...

How can I narrow down (filter) the events displayed? (Android)

You can filter the activity displayed to see only the types of events you’re interested in. For instance, you can choose to list only e...

Why is my Activity (or Events) list empty?

Your Remote Service may not display any events when you first use your system.  If you want to see what listed events look like, w...

What does "Camera Activities" mean?

Please note that Camera Activities on the Total Connect/Remote Services website refers to the same feature as the Clip List on the mobile ap...

Can Events Be Hidden Or Deleted?

Please note that the term "Events" may appear in place of "Activity", depending on the version of Remote Services you're using. For your sec...

Why can't I delete video clip and snapshot Events anymore?

Please note that the term "Events" may appear in place of "Activity", depending on the version of Remote Services you're using.The option to...

Can I export or download Activity, Event and Admin logs?

In a word, YES. Please note that the term "Events" may appear in place of "Activity", depending on the version of Remote Services you're usi...

What are those "ApiGee" events in my Activity log?

ApiGee entries in the Activity log are Administrative-type  events logged for internal purposes only. These events are entirely be...