Known Issues and Workarounds
-
A newly-added Partition disappeared on me. What should I do?
Once you have activated Partitions in Remote Services, this problem may occur:If you add or remove a Zone from a Partition and then initiate...
-
My garage door opener works with the manufacturer's app, but not the Remote Services app. What's going on?
Certain early-model Chamberlain and LiftMaster garage door openers and smart hubs are not compatible with Remote Services. Please check your...
-
I can't see my Cameras on the website. What should I do?
Some versions of Internet Explorer 11 may not display video from your wireless HD cameras. If you see something like this on your PC's brow...
-
My garage door opener works with the manufacturer's app, but not the Remote Services app. What's going on?
Certain early-model Chamberlain and LiftMaster garage door openers and smart hubs are not compatible with Remote Services. Please check your...
Sections
- Introducing the M. Connected Home
- General
- What's New in Remote Services?
- Navigating the Apps
- Known Issues and Workarounds
- Access to Features and User Profiles
- Activity/Events
- Alarms and Arming
- Cameras
- Communication and Connections
- Devices / Automation
- Geofence-related features
- On-screen keypads / Virtual Keypads
- Locations
- Log-in Security and Password/User Name Recovery
- Notifications
- Partitions
- Scenes; the basics
- Sensors and Zones
- SYNC (Panel Sync, User Sync and Refresh Status)
- Users and Security Codes
- Video Doorbells
- Voice Control (including Amazon Alexa and Google Assistant)
Need more help?